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Prince Doesn’t Get Viral Marketing…Or Does He?

Prince’s new album 20TEN comes out Saturday, but the only place you’ll be able to get it is as a free CD included in newspapers in Europe, including London’s Daily Mirror. US fans are apparently out of luck, at least for the time being.  It’s not being sold in stores at present, nor will it be available as a download. Confusingly, the Daily Mirror says that Prince “has shunned selling his eagerly anticipated CD 20TEN in the shops or releasing it online because he wants as many people as possible to hear his music.”

Umm, wouldn’t more people be able to hear it if it were released online? The real issue seems to be Prince’s disdain for all things digital. In an interview with a reporter from the Mirror, he issued a proclamation that’s been burning up interwebs ever since:

“The internet’s completely over. I don’t see why I should give my new music to iTunes or anyone else. They won’t pay me an advance for it and then they get angry when they can’t get it. The internet’s like MTV. At one time MTV was hip and suddenly it became outdated. Anyway, all these computers and digital gadgets are no good. They just fill your head with numbers and that can’t be good for you.”

Prince, I’d like to introduce you to Erik Qualman. Here is a nifty video Mr. Qualman created, called Social Media Revolution. I know, I know, it’s full of those awful numbers, but bear with me here:

Doesn’t look like the Internet’s going anywhere to me. But I guess if you don’t take those darn numbers into account, I could see how you might think so. As Fast Company points out, Prince’s refusal to allow his videos on YouTube contrasts sharply with the approach of Lady Gaga, who has become quite successful by using YouTube and Facebook to market herself. And of course, there’s Justin Bieber’s Twitter army of breathless teenybopper followers. And Trent Reznor, who has distributed both Nine Inch Nails albums and the first EP from his new band, How to Destroy Angels, as free downloads.

So, as much of a musical genius as Prince is, it seems like he just doesn’t get the potential of the Internet and viral marketing the way many of his colleagues seem to. Or does he? After all, we ARE talking about him, aren’t we?  Although Fast Company notes that “you are more likely to find a rainbow-farting unicorn in your cutlery drawer than a Prince music video on YouTube,” he did become a trending topic on Twitter yesterday.

Still, I don’t see how making it harder for your fans to get to your music (unless you’re in Europe and can buy one of the newspapers that has it) is going to help his career. And I don’t see how the temporary buzz his crazy-talk has created can possibly compare with the direct, long-term and in many cases permanent connections that Lady Gaga and Justin Bieber have built with their fans via social networking.

And how many people actually carry around portable CD players any more? So, if you get the CD and you want to take it with you to listen to on the go, you have to go through the extra step of converting it to MP3s? I’m glad I’m not really a huge Prince fan, although he was an important part of my childhood.  I would be more than a little irked if a musician I actually cared about were trying to make it harder for me to play their music even after I paid for it.

So, what do you think of Prince’s marketing and distribution strategy? Genius or fail? Let us know in the comments!

Dukky CEO Jimmy Treuting interviewed on Bloomberg Live

Dunkin’ Donuts Finds Sweet Success with Promotions on Twitter

Like David Letterman on The Late Show, some companies and brands still aren’t quite sure what to do with their newfangled “Twitter machines.” Even the most socially savvy marketers have a hard time determining ROI, though they realize that creating a presence and engaging customers on Twitter is important.

Compared to other brands, Dunkin’ Donuts realized the potential of Twitter fairly early-the company began tweeting in October of 2008.  The Twitter account is primarily handled by “Dunkin’ Dave,” with other employees  like “Java Josh” and “Bagel Ben” filling in when Dave is unavailable.

Dunkin’ Donut’s Twitter account has a good mix of conversational tweets and tweets related to various Dunkin’ Donuts promotions. They also do a lot of small contests. For example, to celebrate the return of the Waffle Breakfast Sandwich,  they are giving away a free $60 gift card on Twitter. To enter the contest, they are asking customers to tweet about “what they are waffling about” using the hashtag #WaffleWeDDs.

This mix of deals and personal interaction has gained  a lot of traction on Twitter.  @DunkinDonuts has 47,938 followers, many of whom are extremely loyal and engaged with the brand.

As Dunkin’ Donuts fanatic Jess Greco explains on her blog, PRBreakfastClub.com:

They know how to keep consumers engaged and interested on a daily basis and they have a way of making you feel like you’re special, even as just one of their millions of consumers.

But what about ROI? According to Portfolio.com, the company has actually worked out a way to measure the impact of all of those tweets, by measuring the number of people who click on their “Win Free Coffee for a Year Offer” on Twitter and who enroll in the “DD Perks” program.

Dunkin’ Donuts isn’t sharing any numbers-not the click-through rate and not the quantitative value it assigns to the new DD Perks members added to the company’s database. Still, it’s great to see that they’ve established a method for measuring the ROI of their Twitter efforts that works for them.

At Dukky, we’re all about helping you harness the power of social media to promote your business and measure the results. Our platform lets you meld your direct marketing efforts (both email and direct mail) with social media, allowing you to create campaigns with unparalleled reach.

You not only see which of the customers on your original list have responded to your offer, you can also watch your promotion go viral as those customers share it with their friends on Twitter and Facebook.

With Dukky, it’s easy to see how social media is affecting and enhancing the ROI of your direct marketing campaigns.

Interested? Why not request a demo?

Discounts Drive Users to Engage With Brands on Social Networks

Editor’s Note: Today’s post was written by Pam Dyer of Pamorama.net. It is reprinted here with permission.

As brands scramble to define themselves on social networks and connect with their customers, a new survey indicates that what consumers want from brands in this new engagement model is some old fashioned marketing: Good deals and customer service.

The results of Razorfish’s annual survey of 1,000 “connected consumers” was recently released, and it contains some interesting data. The sample group was about 50/50 male/female and the respondents all live in ten major U.S. cities and cover four major age groups:

Based on previous Razorfish consumer research, we have found that these “connected consumers” roughly mirror the U.S. population with broadband access. According to the Pew Internet & American Life Project, about 63% of all Americans today have a high-speed Internet connection, up from only 55% in 2008. This translates to roughly 200 million people, based on a July 2009 population estimate from the CIA World Factbook (total population 307,212,123, July 2009 estimate).

The survey found that the primary reason for “friending” a brand on Facebook or MySpace is for access to exclusive deals and discounts:

FEED09_Chart-Q30

More than 25% said they followed a brand on Twitter:

FEED09_Chart-Q25And 43% of those who follow brands on Twitter do so because of exclusive discounts or offers. That trumps being a current customer (24%), interesting/entertaining content (23%), and customer service/support (4%):

FEED09_Chart-Q27Following a brand on Twitter usually keeps it top of mind when making a future purchase decision:FEED09_Chart-Q26 Read more

New Company Uses Gift Cards to Increase Direct Mail Responses and Gain Valuable User Feedback

incentive_logo

Incentive  I  Donna M. Airoldi  I  October 29, 2009

Dukky is a new direct response company with a new platform to help loyalty and rewards program marketers. Its product creates gift card offers as part of a direct mail campaign that integrates viral marketing and an online component for monitoring individual performance and gaining feedback on users. The result? Significantly higher response rates, and feedback that can be used to better target future offers.

The New Orleans–based company, founded in June 2008, unveiled its new program earlier this year and is beginning to get national attention, with BMW and other top clients signing on.

“The product can be used across a number of platforms, from internal employee programs to B-to-B, however its most common use is B-to-C programs because of the nature of its outreach,” says Dukky CMO Scott Couvillon, who said the loyalty/reward product was created to assist large incentive houses, after talking with firm like Carlson Marketing and Maritz at tradeshows and trying to figure out how Dukky’s products could be applied to their programs.

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