Questions? Call: 888-662-9096
Company Info      Media Kit      Contact Us

DUKKY

Bookmark and Share Subscribe 

More effective marketing begins here... View Demo
Blog
Archive for the ‘Press Room’ Category
The Cure for the Common Virus

Given the powerful effects of some viral-marketing efforts, even those previously immune are seeing possibilities of epidemic proportions.

CRMOctober2009CRM Magazine  I  Jessica Tsai  I  October 2009

You know you’ve got it made when you sit down to a meeting with executives from the largest consumer electronics retailer in the United States and before you can get through your corporate spiel, they say, “Oh, we know who you are.”

Credit the prospect’s due diligence but Michael Phelan, executive director of marketing for technology support provider PlumChoice, would like to think it had something to do with his company’s marketing transformation. Maybe it was the purple “Plumtinis”; or the “purple brick road” that leads to the best part of any conference, the cocktail event; or the models—both male and female—engaging passersby at the booth; or the purple stuffed monkeys to take home to the kids.

Whatever it was, PlumChoice was resolute on breaking out of the typical tradeshow monotony. “You can spend nearly as much money doing a bad job as you can [doing] a great one,” Phelan says. You can sink tens of thousands of dollars into an event, but if you don’t activate it, he says, you’re wasting your money.

Phelan doesn’t know exactly which portion of PlumChoice’s sales can be attributed to attendees who stopped by PlumChoice’s booth. What he does know is that when people do come by, they’re having a blast—and happiness is a good emotion to align with. “When two people are sitting at their booth using their BlackBerry, no one’s going to go near them,” he says. Your brand is being talked about, and getting good buzz has helped PlumChoice in everything it does—conversations are coming easier, the requests for proposals are getting bigger. Beyond that, he says, “You see it in a lot of different, subtle ways.”

Subtle—that’s certainly one way to describe viral marketing. “Word-of-mouth is interesting,” says Pete Blackshaw, executive vice president of Nielsen Digital Strategic Services. “Intuitively everyone gets it, but when it comes to weaving it into marketing mix models and [return on investment] forecasts, everyone struggles a little bit, even within Nielsen.”

Read more

New Company Uses Gift Cards to Increase Direct Mail Responses and Gain Valuable User Feedback

incentive_logo

Incentive  I  Donna M. Airoldi  I  October 29, 2009

Dukky is a new direct response company with a new platform to help loyalty and rewards program marketers. Its product creates gift card offers as part of a direct mail campaign that integrates viral marketing and an online component for monitoring individual performance and gaining feedback on users. The result? Significantly higher response rates, and feedback that can be used to better target future offers.

The New Orleans–based company, founded in June 2008, unveiled its new program earlier this year and is beginning to get national attention, with BMW and other top clients signing on.

“The product can be used across a number of platforms, from internal employee programs to B-to-B, however its most common use is B-to-C programs because of the nature of its outreach,” says Dukky CMO Scott Couvillon, who said the loyalty/reward product was created to assist large incentive houses, after talking with firm like Carlson Marketing and Maritz at tradeshows and trying to figure out how Dukky’s products could be applied to their programs.

Read more

BMW Tests Personalized Gift Card Program

responsemaglogoImage

Response Magazine  I  Jacqueline Renfrow  I  October 1, 2009

Scott Couvillon is CMO of Dukky, a comprehensive direct mail platform that makes coupons, gift cards and other DR programs more valuable through personalization.  The idea behind the platform is that a brand can send a consumer, by mail, a personalized gift card — complete with the consumer’s name — that can be tracked from when the consumer gets it in the mail throughout the purchasing process.

Each card comes with a personalized URL, and when a consumer logs into a personal Dukky page, he or she can drag and drop in offers that are of interest.  The gift cards are more targeted and more personalized to to a consumer, making a customer more likely to redeem an offer, which can be pre-loaded onto the gift card online.

From a marketer’s standpoint, a gift card bearing a consumer’s name has a higher chance of getting a second look, and the ability of a consumer to personalize it later also increases ROI.A long the way, every question asked by a brand and answered by the consumer, and every product offer clicked-on by the customer, is recorded and serves as important data for future marketing campaigns.

Recently, Dukky partnered with BMW for a campaign to get consumers to test drive a BMW.

“[BMW] wanted to do the campaign for people driving other luxury makes,” says Couvillon, “But they didn’t want to tarnish the image of BMW.”  The offer, which came from a Dukky, included a $25 American Express gas card if the consumer went to a local dealership to test drive a BMW.  Couvillon sees this as a much more valuable way to gauge interest than a print ad or in a magazine or someone asking questions on a dealership lot.  The platform is a way to build a relationship with consumers and exchange value.

“Here is a gas card and an excuse to come in and test drive a BMW,” says Couvillon.  “What they’re essentially buying is, say, an Audi driver’s attention and feedback.  What BMW will know is who would consider buying a BMW.”

Marketers Get Social Media, But They’re Cautious: Poll

chiefmarketer

Chief Marketer I Richard H. Levey I September 22, 2009

The buzz about social media’s value is taking root. Based on two polls hosted by Dukky, a direct mail/new media advertising firm, marketers get it… they just ain’t spending on it.

Scott Couvillon, Dukky’s CMO, is surprised 93% say this is either a good time or a great time for them to experiment. Marketers exist in a “lemming society,” he says, underscoring his belief that the pack mentality most adhere to hasn’t fully embraced new media.

One reason why that number is as high as it is may be the survey’s methodology. It was conducted among mid-tier executives or management of marketing service firms or marketing communications units through LinkedIn, meaning that respondents are already predisposed to participating in some form of comparatively new communication.

Another reason is the deliberately vague wording of the question. The New Orleans-based company asked about “new marketing channels” without providing guidelines for answers.

“We let people define it,” Couvillon says, adding that to him it means they’re “doing something tomorrow that they aren’t doing today.”

Read more

BMW and Dukky: Luxury Auto, Meet Direct Response Marketing

logos

BrandWeek & MediaWeek | Anthony Crupi | September 8, 2009

BMW is kicking the tires on a direct response campaign targeting luxury auto enthusiasts, turning to an often undervalued marketing platform as a means to entice Mercedes, Volvo and Audi drivers to come in for a test drive.

In a bid to draw likely buyers to their local BMW dealership, last week the New Orleans-based DRM firm Dukky began sending out some 25,000 mailers to premium vehicle owners in the Tri-State (New York-New Jersey-Connecticut) area. Upon registering for a test drive, the recipients of the direct mail material are presented with a $25 American Express gas card.

Participating consumers are directed to visit a unique URL, which directs them to a personalized activation site powered by Dukky. Once the user has registered for a BMW test drive, he or she can share the promotion via email or social networking sites. The digital activity feeds into a dashboard which reports back to the client in real time, thereby creating a database of purchase intent and user feedback.

Read more

BMW: Luxury Auto, Meet DRM

smm_logosSales and Marketing Management I Anthony Crupi I September 8, 2009

BMW is kicking the tires on a direct response campaign targeting luxury auto enthusiasts, turning to an often undervalued marketing platform as a means to entice Mercedes, Volvo and Audi drivers to come in for a test drive.

In a bid to draw likely buyers to their local BMW dealership, last week the New Orleans-based DRM firm Dukky began sending out some 25,000 mailers to premium vehicle owners in the Tri-State (New York-New Jersey-Connecticut) area. Upon registering for a test drive, the recipients of the direct mail material are presented with a $25 American Express gas card.

Participating consumers are directed to visit a unique URL, which directs them to a personalized activation site powered by Dukky. Once the user has registered for a BMW test drive, he or she can share the promotion via email or social networking sites. The digital activity feeds into a dashboard which reports back to the client in real time, thereby creating a database of purchase intent and user feedback.

Although the DRM strategy may seem a bit low rent for the likes of BMW, there are a number of advantages to targeting the mailbox. “BMW for years has been all about acquisitions, whether you’re talking email lists or traditional mailing lists,” said Scott Couvillon, chief marketing officer, Dukky. “By its very nature, direct mail is much more impactful than even the greatest email because it’s there and it’s tangible. Then you take the next step with the PURL and you’re getting feedback on an individual consumer level.”
Read more

Online Tools Breathe New Life Into Direct Mail Campaigns

DirectMarketing LogoDirect Marketing | Amy Bostock | August 2009

There is no doubt that advancements in technology have opened up the scope of the direct marketing world. Personalized URLs, online analytics and social media tools now make it easier than ever for companies to identify, track and measure their consumer audience. So how do these new ways of engaging consumers in the online and offline world effect how companies view traditional direct marketing practices?

Find entire article about new technology, direct mail and Dukky here.

Technology + Design Bridges Gap Between Brand and Consumer

Click Weekly

New integrated direct mail approach dramatically increases consumer response and reduces marketers’ risk.

Direct response company Dukky has introduced the next generation of direct marketing. Their new platform allows marketers to create high perceived value gift card offers as part of a group mailing, while monitoring individual performance online. Read more

Entrepreneurs Leverage New Orleans Charm to Lure Small Businesses

The New York Times  |  Abby Ellin  

NYT2

IT has been a long time since the word “optimism” was spoken in the same sentence as “New Orleans.”
But a small group of entrepreneurs has been using that word lately to describe their efforts to attract small businesses to New Orleans. For now, their enthusiasm may be greater than their results. But they say the city’s low rents and business tax incentives along with its music and culture have proved to be powerful lures, despite the still-halting efforts to get past the devastation of Hurricane Katrina in 2005.
“We’re seeing the exact same thing here that we saw in the Bay Area in the mid ’90s,” said Michael Hecht, 38, president of Greater New Orleans Inc., a nonprofit economic development agency. He moved to New Orleans in early 2006 after time in both San Francisco and New York. “There’s a sense of opportunity and possibility, combined with people who have the horsepower to actualize those possibilities.”
Since Hurricane Katrina, at least four formal entrepreneurial hubs have been established in New Orleans: Entrepreneur’s Row, the Icehouse, the I.P., (an acronym for Intellectual Property) and the Entergy Innovation Center. While they all hope to help nurture individual businesses, they are not technically incubators. Instead, they house start-ups and established companies while focusing on “clustering like-minded entrepreneurs to build their businesses together,” said Tim Williamson, 44, the co-founder and chief executive of the Idea Village, a nonprofit group founded in 2000 that helped created the I.P.
So far, they seem to be doing something right. According to the Louisiana Workforce Commission, the New Orleans metropolitan area reported an increase of nearly 100,000 nonfarm jobs from October 2005 — soon after Katrina — to June 2009. By 2016, the commission expects New Orleans area employment to grow 24 percent from 2006 levels, or to 98.8 percent of pre-Katrina levels.
“There has never been a better time in Louisiana for the creative class to thrive,” said Mitchell J. Landrieu, the state’s lieutenant governor.
Jon Guidroz, 27, is one of the entrepreneurs who was persuaded to move to the city. He grew up in New Orleans but was living in Massachusetts and working for Free Flow Power, a renewable energy company, after Katrina hit. “I wanted to return to help,” he said. But he said he did not see a strong business reason to move.
Then, last year, Sean Cummings, a real estate developer and entrepreneur in New Orleans, randomly found Free Flow’s Web site and noticed that the company had a Mississippi River project in the works. Mr. Cummings, 44, a co-founder of a group called Startup New Orleans, invited Mr. Guidroz to visit his offices in New Orleans at 220 Camp Street, a loft building called Entrepreneur’s Row. As an extra incentive, Mr. Cummings even offered to give him six months free rent.
“He helped me fulfill my dream of bringing this business to New Orleans,” said Mr. Guidroz, who moved back in January. “Until these guys rolled out the red carpet for me — immediate access to a substantial network in the city and state for getting things done, finding local investors — I don’t think we would have done it.”
Entrepreneur’s Row was conceived in May 2007, when Mr. Cummings received a phone call from Nicolas Perkin, the co-founder and president of the Receivables Exchange, an electronic marketplace for the buying and selling of commercial receivables. Mr. Perkin had recently gotten married, and he and his bride wanted to relocate to New Orleans from New York. What did Mr. Cummings think?
Mr. Cummings thought it was a great idea, and the two men set about figuring out how to attract other entrepreneurs to the city. “To really prosper, New Orleans must focus on the few opportunities where we have a compelling competitive advantage,” Mr. Cummings said. “We must likewise recruit entrepreneurs who are drawn to a joyful quality of life. It’s a home-run success story. Entrepreneurs are reinventing New Orleans, like Prague after the curtain, like Milan, like a smaller Seattle.”
Along with three other business executives, Mr. Cummings and Mr. Perkin came up with Startup New Orleans, a Web-based information service to connect entrepreneurs with the resources they need to set up a new business. In March 2008, Mr. Cummings established Entrepreneur’s Row. Today, it is home to nine companies, including the Receivables Exchange; Mr. Guidroz’s company Free Flow Power; and Audiosocket, a music licensor. (Mr. Cummings has a financial stake in at least six of the companies.)
The Icehouse — a 12,000-square-foot, renovated warehouse in the Seventh Ward, which was severely damaged by Katrina — opened in April 2008 and now houses seven businesses. They each pay $600 a desk each month, which covers a phone with private number, high-speed Internet, a kitchen and a rooftop deck access.

Pictured from left: Seema Sudan, Shawn Burst founder of Dukky, John Barton, John Walsh and Sean Cummings in front of Entrepreneur’s Row.

It has been a long time since the word “optimism” was spoken in the same sentence as “New Orleans.”

But a small group of entrepreneurs has been using that word lately to describe their efforts to attract small businesses to New Orleans. For now, their enthusiasm may be greater than their results. But they say the city’s low rents and business tax incentives along with its music and culture have proved to be powerful lures, despite the still-halting efforts to get past the devastation of Hurricane Katrina in 2005.

Read more

The New Orleans Saints

Entrepreneur  |  Jason Myers  |  August 2009

Entrepreneur2tif

If New Orleans needs a symbol of its entrepreneurial uprising, this is it: A grand building in the heart of the Warehouse District, once home to one of the city’s old-line law firms, has been completely taken over by young business renegades.

By April, the lawyers had been swept out of the building at 643 Magazine Street. It was freshly rehabbed, christened the Intellectual Property, and the future started moving in: businesses like TurboSquid, an emerging player in the wild art of 3-D modeling, and iSeatz, the online engine behind major travel and entertainment sites.

Read more