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Archive for the ‘Direct Mail Marketing’ Category
The USPS and Direct Mail: Beasts in Transformation

by The Dukky Team  |  July 31, 2009

good

Since the start of the current recession, one business that has taken a particularly big hit is the mailing business. This includes FedEx, UPS, and DHL but the company that has faltered the most is the USPS. In 2008 alone the USPS saw a net loss of almost three billion dollars. The reason for this is largely due to the huge decreases that have been occurring in the amount of mail being shipped every year. The USPS thought it could survive solely on the bulk mail sent out by junk mail companies, but it appears that they were wrong.
Now the huge corporation that is the third largest employer in the United States, and gives jobs to nearly one million people is in serious jeopardy. This graphic presented by the website Good, gives an excellent indication of just how massive the USPS is, and how important it is for it to figure out how to pull itself through the recession.
Image Source: Flickr

This week there was a lot of news about the future of the US Postal Service.  The President of the National League of Postmasters reported that the organization’s obligation to pay retiree health benefits is dragging its bottom line into the red (reportedly to the tune of $20 million in losses a day.) In response, the USPS is considering restructuring its employee benefits and cutting back on delivery and office hours. As you might imagine, these announcements have caused a stir.

We thought it was a good time to take another look at this graphic published by Good a little while back. It gives an excellent indication of the size of the USPS (according to wikipedia, it’s the third largest employer in the country) and how important it is for it to figure out how to pull itself through the recession.

The USPS is going to have to embrace some change to stay relevant – and so does its mainstay direct mail.  Dukky’s developing new technology and listening to consumer sentiment in order to help our direct mail customers. This week we launched a demo that shows how we marry direct mail with social media and voice technology in order to increase response rates.  See where the future of direct mail is heading  here. We hope the USPS will follow suit and innovate alongside us. Because when change is brewing, the worst thing you can do is put down your head and avert your eyes.

Advertising Hits and Misses

by The Dukky Team  |  July 24, 2009

Sewing2

For this week’s Direct Marketing News Round Up we decided to go old school and looked into some recent advertising campaigns that were successful and also not so successful. We figured it would be a good reminder that you can have all the social media, tracking, testing, and planning in the world but if you don’t have a good advertising pitch than you are simply just wasting your time. Deciding to be charitable as well, we’ve included a video of what Twitter really is, for anyone who has been living under a rock for the past couple of months.

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Tough Times for Direct Mail

By Brice Sanderford | July 23, 2009

Piggy Bank2

Tough Times
A recent article in the Los Angeles Times focused on the health of the direct mail market, and attacked the increasingly unpopular business tactic. The reporter, David Lazarus, took the time to go to the office of the main direct mailer in the Los Angeles area and interview the co-owner of the company that sends out 12 million articles of third class mail every month.
Lazarus found the building a bit despairing  - in the midst of the recession the direct mailing company in LA followed the trend of many other businesses, and recently laid off nearly half of its work force. They aren’t the only ones suffering. For the first time in nearly six decades, the direct mailing industry has experienced a decrease in sales.
Lazarus didn’t disguise his contempt for the direct mail industry. Others are cheering its demise. There has been an uproar against the direct mailing industry due to its apparent disregard for the environment and its lackluster approach to reducing waste. There are reportedly 19 states that at the moment are trying to pass laws involving a do-not-mail registry, and more stringent restriction on the junk mail business.
Thing is, the direct mail industry is an important cog in our economy. Direct mailing companies in the U.S. alone employ about 1.2 million people, and indirectly employ another 9 million. It stimulates an estimated two trillion dollars in spending every year helping to keep small businesses afloat, drive major corporations advertising campaigns, and also keep the United States Postal Service running. An attack from the government may not be the most prudent solution…for anyone.

A recent article in the Los Angeles Times focused on the health of the direct mail market, and attacked the increasingly unpopular business tactic. The reporter, David Lazarus, took the time to go to the office of the main direct mailer in the Los Angeles area and interview the co-owner of the company that sends out 12 million articles of third class mail every month.

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The Need to be Social

by The Dukky Team  |  July 17, 2009

www

Most of our personal lives have collided with social media to some extent. And now, we marketers are finding that our work is leading us deeper into social networks.  At Dukky, we’ve developed tools that allow marketers to spread their deals through social networks and track the activity. This week, bloggers and journalists have been writing about similar concepts. Below are some of the top stories about how to most effectively incorporate social media into your marketing mix.

Dukky’s Direct Marketing News Round Up:

How to Make Your Tweets More Useful, Duct Tape Marketing: Been having trouble figuring out how to make the most out of your Twitter account? Here are some tips to really get some use out of your Tweets.

Just Because You Can Wear Spandex Doesn’t Mean You Should, Dukky Blog: Do all marketers belong in social networks? We don’t think so.

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Direct Marketing News Round-Up: New Products, Same Old Economy
Direct Marketing News Round-Up: New Products, Same Old Economy
This week we found some interesting articles about some new technologies out there both for direct mail, and also for the ever-expanding social media networks. Of course there was also the economy wreaking it’s usual havoc upon the market. Please enjoy:
Intelligent Barcodes are here; A new and improved barcode helps mailers make the most of their direct mail.
Run Your Vanity URL Check Across 122 Social Networks, NextMark: Been trying to find the perfect social network to post your brand, but been having no luck? New technology helps you figure out where your business is, and where it isn’t.
The 10 most annoying online viral marketing campaigns of all time, PC Authority: A look into some mislead, but incredibly successful marketing campaigns. Perhaps wrong is the new right?
Debt-Burdened Printers Make List of 10 Most Bankruptcy – Prone Industries, What They Think: Is finding the printing industry on this list proof enough that direct mail is in dire need of a serious makeover?
Will the USPS be back, Blogspot: Everyone loves a good comeback story. But this blogger finds it hard to believe that the USPS will make it in the end.

by The Dukky Team | July 10, 2009

Tech2

This week we found some interesting articles about some new technologies out there both for direct mail, and also for the ever-expanding social media networks. Of course there was also the economy wreaking it’s usual havoc upon the market. Please enjoy:

Intelligent Barcodes are here; A new and improved barcode helps mailers make the most of their direct mail.

Run Your Vanity URL Check Across 122 Social Networks, NextMark: Been trying to find the perfect social network to post your brand, but been having no luck? New technology helps you figure out where your business is, and where it isn’t.

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The Road Less Traveled

By Brice Sanderford | July 9, 2009

Dukky Mailer3

The direct mailing business has not seen many drastic changes in recent years. Create an appealing offer, make a list of recipients, purchase the supplies, and send out your offer in mass.  But in today’s market the traditional direct mail approach is proving to be less and less effective. Only the most planned out and effective direct mail campaigns prove to be worthwhile. The simple truth is that many of us cannot afford to spend the time or money that it takes to gain a significant ROI from direct mail.
Where was it that we made a wrong turn? Was it believing that the process we had was good enough already, or was it knowing that change was in order, but not having the dedication or resolve to adapt to the approaching obstacles?
The current state of the economy has made inefficiencies in the direct mail industry all the more painful. Less money generally means less spending, and when you are a marketer that is the last thing you want to hear. Even worse is that the direct mail was already facing a growing list of obstacles before the economy took a nosedive. The everyday consumer has grown tired of the 560 pieces of “junk mail” they receive each year, environmentalists have attacked the industry on all fronts for its massive amounts of waste, and online technology is rapidly changing the way consumers live and shop.
So what are we to do? Some of us are brainstorming new and innovative ways to cut back on waste, to make their products more environmentally friendly, and to make sure that their lists are getting to people who actually want them.
Companies like Dukky are trying to do more than just survive the recession; we are aspiring to flourish through it. By allowing the consumer to choose from lists of up to 40 offers, that were traditionally sent to the consumer one at a time in direct mail, we give them the ability to decide real value for themselves. The personalized URLs on each of the mailers move the marketer’s relationship with the consumer to move online. We then tap into the power of viral marketing and allow consumers to share their favorite offers with friends in their social networks. Bets of all, our online dashboard lets marketers see when, where, and by who their offers are activated and used, finally giving brands the ability to know just how effective their offers are.
We are not saying that our recent innovations will they solve all of the problems that direct marketers face today. We simply believe that this is a start, and for the times we’re in, a start is good enough.

The direct mailing business has not seen many drastic changes in recent years. Create an appealing offer, make a list of recipients, purchase the supplies, and send out your offer in bulk.  But in today’s market the traditional direct mail approach is proving to be less and less effective. It takes a lot of time and money to get a significant ROI from direct mail the old fashioned way.

Where was it that direct mailers made a wrong turn? Was it believing that the process we had was good enough already, or was it knowing that change was in order, but not having the dedication or resolve to adapt to the approaching obstacles?

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Direct Marketing News Round-Up: Marketing in a Bad Economy

by Kristen | July 3, 2009

Depression2

This week there was a lot of conversation about what to do with your marketing plan as the economy continues to lag. For your reading pleasure:

Direct Mail that Addresses the Economy, Inside Direct Mail: A look at how The Economist is handling its direct mail messaging in a recession.

Marketing Execs Hit Reset Button, Brandweek: At Cannes Lions International Advertising Festival, CMOs discussed the “reset button:” it’s time to “recalibrate and rethink and innovate.”

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Direct Mail and the Environment

by Brice Sanderford | July 2, 2009

Junk Mail2

Lets face it, junk mail is a daily annoyance that drives many people crazy. However, the never-ending assault on people’s mailboxes has another dark side to it: its effect on the environment. It’s easy to forget that the catalog or letter that so often gets tossed into the trashcan unopened costs energy and supplies to make. Why are we sacrificing our precious trees, energy, and ozone to create something that many people don’t even want in the first place? Marketers can argue that direct mail is a successful advertising tactic, and that it’s more cost effective than both T.V. adds and radio adds, but the fact is that 44% of all direct mail gets sent to the dump unopened.

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Marketing in a Recession: My Sentiment Exactly

by Scott Couvillon | July 1, 2009

billboard

I wrote a post a while back about experimenting to save your job as well as to take advantage of the opportunity that this economy affords. Perusing the Obie Award recipients, I came across this board for The Financial Times that echoed the sentiment and drives traffic to two reports on the issue.

We have long held that revenue is not the result of marketing. It is a byproduct of a relationship.  And it is easier to develop meaningful relationships in an empty room than a crowded one. Rather than hibernate, experiment. With companies that allow you to dabble in new technologies without the budgets that are necessary to take McKinsey’s advice.

Either way, as a responsible marketer, you need to read these…..

Direct Marketing News Round-Up: Change is Happening

by Kristen | June 26, 2009social2

Social media tools continued to change the world this week.  They provided the world unprecedented exposure to events as they unfolded in Iran. At home in the U.S., they allowed consumers to band together and demand that Outlook change its ways.

Many of this week’s marketing news was focused on how emerging technologies are changing the media direct marketing landscape. Check them out here:

Direct Marketing News:

Microsoft, Mediabrands Bust Solos: DM News, Microsoft and Mediabrands developed a platform that measures the success of marketing programs across all channels. Measurement and accountability are about to go to a whole new level.

Google Tests New Performance Based Ads: BtoB Online, Google is testing a new service that serves up ads as a result of a specific query and only charges advertisers when a purchase is made.

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